iShine Coordinator stores information entered by authorized program coordinators: family and child names, contact numbers and email addresses, pickup addresses, driver assignments, transportation requests, text messages, and recorded announcements. Communication records include delivery and call status, answer/playback events, call duration, and coordinator read markers. Coordinator accounts include a login phone number, access role, and account identifier. Push notifications use an installation identifier and an Apple push token.

Information is used to authenticate coordinators, organize transportation, communicate with families and drivers, review replies, and operate and secure the service. Replies may be automatically classified as transportation requests; coordinators review the suggested response. iShine Coordinator does not include advertising or use an advertising identifier.

Access to program records is restricted to authorized accounts and their assigned permissions. Hosting, database, authentication, messaging, and notification providers process information needed to deliver these services. These include Vercel, Supabase, Twilio, and Apple. Text messages and recorded calls are sent to the recipients selected by a coordinator. Device notification previews omit family names and message contents.

Microphone permission is requested only for recording announcements. You can decline it and upload a recording instead. Notification permission is optional and can be changed in iPhone Settings. Pickup addresses are entered by coordinators; the app does not request access to your device location or address book.

Program records and communication history remain available for program coordination until removed by an authorized administrator. For questions about a record, account access, correction, retention, or deletion, contact your program administrator or email motty@incroy.com. Unsubscribing from messages does not by itself delete a family record. SMS recipients can reply STOP to stop text messages.

The app is a coordination tool for authorized volunteers and administrators. Children do not create accounts or use the app to submit information. Family records may include children’s names entered by program staff. Do not enter unnecessary medical or other sensitive information in messages or notes.

The separate App Review account contains fictional sample records. Its messages, calls, uploads, and edits are simulated locally on the reviewing device and do not contact program families or change live records. Review sign-in credentials are verified by the server.